(last updated: October 2010)
Sterry Piano is fully committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. We will never sell, rent or share your personal information with a 3’rd party, especially your email addresses and phone numbers, without your express permission, unless required by law. Never ever! Period.
Information we gather
We gather browser statistics from our website visitors.
When you contact us either through email or our contact form, we collect your contact information in order to be able to answer your request.
When you buy a piano from us or take music lessons, we collect certain personal information as required in order to deliver your product or service to you.
How we use the information we gather
We use the information about web browsers to enhance your visitor experience by adding exciting new features to our website.
We use personal information that you provide in order to be able to deliver your product or service to you.
The people that are given access to this information
Only senior management and their direct reports are allowed to access your personal information. Your credit card and billing information is only accessible by senior management and no one else. Ever.
Senior management only allows access to certain pieces of information to their direct reports in order for their subordinates to perform their job functions. For example, senior management may tell a direct report what a customer's address is in order for them to be able to deliver a piano to the customer.
If law enforcement presents a valid subpeana, we will comply with the disclosure of only the information specifically requested.
The security measures we have in place to protect your personal information
To safeguard your personal information, we only allow senior management to access it.
We also use high-grade encryption to safeguard your information as it is being transmitted to us.
Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalise your experience of our website.
Sterry Piano reserves the right to make changes to this policy for any reason at any time. However, we always act in the interest of our very valued customers.
Please refer back to this page for policy updates. If the location of this policy changes, we will place a redirect page and a notice that will remain at this web address for at least 30 days after the page change.