(904) 829-9829 (352) 375-5300 (800) 489-7837

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Trade Up Policy

Assuming that regular tuning maintenance and care are given to your Piano purchased from Sterry Piano, we will give you, our customer, 100% of your initial purchase price toward a trade up to a Sterry Piano owned instrument of greater value, or an intermediate or advanced instrument.

  • This policy is good on all our pianos including our Steinway products but does not include a consignment instrument.
  • This does not include moving or tuning the new piano.
  • Some terms and conditions apply.


Future Purchase and Restorations: Our Commitment is to meet your musical needs. At the point of sale or restoration we will review with you the restoration process and offer options that may be added to your restoration. The following non-essential repairs may be added to your restoration for an additional charge.

  • Install new soundboard
  • Install new bridges
  • Install a new set of hammers
  • Install new set of hammers, shanks and flanges
  • Install new set of whippens
  • Refelt existing whippen assembly
  • Replace agraffes
  • A new or replacement bench or artist bench      
  • New brass or nickel hardware
  • Any additional service requested
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If you need quicker service, please call us at (904) 829-9829.

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Regular St. Augustine Store Hours: Monday 2pm - 6pm, Tuesday - Friday 10am - 5pm, Saturday 10am - 4pm

Serving the South East from locations in FL and GA since 1983

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