Warranty and Trade Up Policy

Warranty

Thank you for choosing Sterry Piano Company! We take the worry out of your piano purchase decision.

Our grands are completely rebuilt and restrung before receiving their new finish. We use only the finest parts and materials. Our technicians carefully preserve or recreate the original craftsmanship built into these fine instruments. We offer customized finishes should you choose a grand still in our rebuilding shop.

All of our grand pianos include our exclusive five-year warranty on parts and labor. Your beautiful restored grand is delivered to your home with a matching bench. The following week we return to tune your piano and complete the set-up process. In addition, customers within our local radius enjoy one month’s free piano instruction!

Our catalog of fine pianos include unique offerings that have been expertly refinished or restored.

To learn more or to schedule an appointment to see several examples of these beautiful instruments, contact us today.

Trade-Up Policy

We want your business for a lifetime and will do everything we can to please you. We are so confident our pianos will hold their value for years to come we will give you back 100% of your original Sterry Piano purchase price as a trade toward your new instrument.

As you and your family progress in your skills, this program is an affordable way to make your step up or dream piano become a reality.  Our “Trade-Up Agreement” offers your full purchase price as your trade in toward another piano in our inventory of greater value, vertical or grand (neglect, abuse, and moisture-related problems are not warranted and may be deducted from trade-in allowance at time of trade.)